Shipping policy
Processing Time
All orders are processed within 1–2 business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Standard shipping within the United States typically takes 3–5 business days after your order has been processed. Delivery times may vary depending on the destination and carrier.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.Â
Shipping Costs
Shipping charges are calculated at checkout based on the selected shipping method and destination. We also offer free shipping on qualifying orders, where applicable.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete shipping address may be subject to additional shipping charges.Â
Lost or Delayed Shipments
Once an order has been handed over to the shipping carrier, delivery times are the responsibility of the carrier. If your package is significantly delayed or appears to be lost, please contact us at info@cometchemical.us, and we will assist you in resolving the issue.
Damaged Shipments
If your order arrives damaged, please contact us within 24 hours of delivery. Include your order number and clear photos of the damaged package and products so we can assist you promptly.Â
Contact Us
If you have any questions regarding shipping, please contact us at:
Mail: info@cometchemical.us
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